QNAP Marvell 1.6GHz CPU 512MB RAM USB 3.0 Hot-Swappable 2-Bay Personal Cloud NAS with DLNA, Mobile App and iSCSI (TS-220)

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Price: $251.44 $235.40   

Product Feature

• Organize your data/content and backups in one centralized location.
• Synchronize files across computers, tablets, and mobile devices, and share files across different groups and communities.
• Collect, enjoy, and share your large photo, music, and video collection.
• Enjoy HD movies or family videos on TV when streamed through various network players.

Product Description

QNAP TS-220 Marvell 1.6GHz CPU, 512MB RAM, USB3.0, Hot-swappable/QNAP 2-bay Personal Cloud NAS, DLNA, Mobile App, iSCSI Supported

QNAP Marvell 1.6GHz CPU 512MB RAM USB 3.0 Hot-Swappable 2-Bay Personal Cloud NAS with DLNA, Mobile App and iSCSI (TS-220) Review

I buy a lot from Amazon. Three years ago I purchased Netgear Duo, it has been working great since then.
I decided to purchase another NAS that would hold 4TB and would cost less than $300. This was a perfect choice.
It arrived, I hooked it up, it was immediately found by my network computers. I copied files from another NAS and connected a USB drive. Great.
Issues started two days later. The mapped Windows 7 and Windows 8 drives started to disconnect and when I clicked it, it kept saying that the drive is already in use (WTF?).

1. I remapped, restarted, remapped...same effect. Eventually, after several clicks it would connect.
2. I tried mapping NAS drives on my iMAC and Ubuntu desktop, same problem.
3. I upgraded firmware on the device, no change.
4. Next, I contacted support during business hours, got a message that the office is closed (5pm EST, their office is open until 6pm Pacific time)but if I leave a message, they would get back to me within 24 hours. I left two messages two days apart.
It's been four days and so far no one called me back.
So, I am returning it to Amazon and will try Synology 213j, we'll see.

I found lots of posts with users complaining about this very issue. I'm convinced that the unit design has flaws. Too bad because this little sucker is packed with really cool features, great web interface, attractive casing. Just wanted to share my experience with potential buyers.

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